Returns & Exchanges
At Hush, we want you to be completely satisfied with your home sanctuary essentials. If your purchase isn't the perfect fit for your space, we offer a hassle-free 30-day return window for all unused items in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original boxes, ensuring all tags are attached and protective materials are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand over your package to the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method within 5-7 business days.